Delivery Information

Nationwide Delivery 

The delivery method is a one-man, kerbside delivery using a tail-lift and manual pallet truck to deliver onto a hard, level surface on the kerb or at the roadside.

Our courier partner will require clear access with space to manoeuvre and turn for up to a 26-tonne vehicle.

Our couriers will contact you by phone, text or email to arrange delivery using the contact details on your order. Once they make contact, you can advise of your preferred delivery date.

Deliveries generally take place between 8 am and 6 pm, Monday – Friday, and some exclusions apply. Couriers will provide you with an estimated time slot on the day of your delivery.

Damage During Transport

Please check the goods for any visible damages with the driver present. If you find any damages to the product or crate, please sign the delivery note as ‘Damaged’.

To do this, simply write the word ‘Damaged’ next to your signature, whether on paper or on a handheld device. The driver may not have the delivery note/POD on them whilst manoeuvring the goods, so be sure to request this before they leave so that you can sign for the goods. 

AL, B, BA, BB, BD, BH, BL, BN, BS, CA, CB, CH, CF, CT, CO, CV, CM0-13, 15, 17-99, CW, DA3,4,9-13, DE, DL, DT, DG, DH, DN, DY, EH, EX, FK, FY, G, GU, GL, HG, HR, HD, HP, HU, HX, IP, KA1-26, KA29+, KT23-24, KY, L, LA, LD, LE, LN, LL, LS, LU, M, ME, MK,ML, NG, NN, NE, NP, NR, OL, OX, RG, RH, RM16-18, PA1-19, PE, PO1-29, PR, PL, S, SA, SG, SK, SN, SL, SR, SO, SP, SS, SY, ST, TA, TD, TF, TN1-15, 17-40, TR, TS, TQ, WA, WD, WF, WN, WR, WS,WV, YO

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