FAQ

Guarantee

All our tiles are premium, R11 anti-slip, 20mm sourced from the most reputable global manufacturers to insure the best quality on the market.

Delivery times

All our deliveries are 3-5 days from order if ordered before 12pm on that weekday, if you need express shipping we can arrange that simply WhatsApp or email us before ordering to arrange additional cost. If you are local to Hereford you can also collect and we provide a forklift loading service.

See more on our delivery page for delivery locations and exclusions.

Bulk orders

We work with UK retailers if higher volume of orders are required via curtain side delivery.

Returns

You will have 7 days to return the goods unused and in their original packaging to our warehouse in Hereford, refunds will be less delivery and collection charges as well as a re-stocking fee.

Who are we? Meet the team here